Feeling overwhelmed by AI hype? This article shares practical first steps for using AI confidently.
The idea of bringing artificial intelligence into your clinic can feel overwhelming, especially when you’re bombarded with tools, vendors, and buzzwords. But getting started doesn’t have to be complicated. In this article, we break down practical, low-barrier ways to begin your AI journey, based on insights from Accuro co-founders Mike Checkley and Brian Ellis.
By Mike Checkley, President, and Brian Ellis, Senior Director of Product
Start with a Problem, Not a Product
One of the most common questions clinics ask is: “Where do I even begin?” According to Mike Checkley, the answer is simple:
“You should have a very problem-based approach. What is the problem or opportunity you’re trying to solve?”
Instead of chasing the latest AI trend, start by identifying your clinic’s biggest pain points. Are you overwhelmed by document filing? Struggling with missed appointments? Spending too much time on repetitive admin tasks? These are the areas where AI can make an immediate impact.
Lean on Trusted Advisors
“Talk to our wonderful practice consultants,” Mike says. “They’ll help you be really practical about it.”
You don’t have to figure this out alone. Accuro’s practice consultants are trained to help clinics assess their needs and match them with the right tools. They can walk you through what’s available, what’s working for similar clinics, and how to implement AI in a way that fits your workflow. You can also ask your peers for recommendations, or connect with provincial healthcare organizations like OntarioMD or BC’s Health Technology Services that support providers and vet AI solutions.
Experiment in Your Personal Life
Before diving into clinical tools, Brian Ellis recommends getting comfortable with AI in your everyday life. Try out free tools like ChatGPT, Gemini, or Grok. Ask them to summarize an article, draft an email, or help plan your week. The more familiar you are with how AI behaves, the easier it will be to evaluate tools for your clinic.
“Make it not scary,” Brian says. “It’s very approachable. Just get hands-on.”
Go at Your Own Pace
There’s no need to rush. AI in healthcare is evolving rapidly, and new tools are emerging all the time. Focus on one area, implement a solution, and build from there. As Brian puts it:
“Don’t have FOMO. Just get comfortable, go at your pace, and find one tool that serves one of your main needs.”
By Mike Checkley, President, and Brian Ellis, Senior Director of Product