Why virtual care has become a cornerstone of safe, efficient, patient‑centred healthcare.

By Dr Rupinder Toor.

In this conversation, Mike Checkley, President of Accuro, speaks with Dr. Rupinder Toor, a family physician specializing in women’s health, about how her clinic rapidly transitioned to virtual care and what that shift has meant for both patients and providers. Dr. Toor discusses how video and telephone visits now make up the vast majority of her appointments, and how virtual care improved safety during COVID while also increasing efficiency, strengthening follow‑up care, and expanding access for patients who might otherwise face geographic or logistical barriers. She also reflects on patient adoption across diverse populations, the value of virtual care for triage and relationship‑building, and why she believes virtual care should remain a foundational part of healthcare delivery.

By Mike Checkley, President, and Dr Rupinder Toor